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Serving Greensboro-area homes · Availability confirmed by address

POPULAR QUESTIONS

Answers before and after booking

Which cleaning should I choose?

Start with what is happening in the home: moving in, moving out, preparing to sell, or planning recurring cleaning.

Can I book Open House Reset by itself?

No. Open House Reset is paired with at least one Ready-to-List visit. You choose the quantity of each visit from the real showing plan.

How does recurring cleaning work?

Recurring cleaning is booked as a cycle containing four total visits. You choose the positive number of months needed to complete the cycle.

What information shapes my quote?

The quote can use the home size, levels, bedrooms, bathrooms, kitchens, building type, selected cleaning, add-ons, date, and applicable location information.

How do I know what an add-on covers?

Review the object, cleaning standard, completion condition, and exclusions connected to the selected add-on before confirming the visit.

Where do I see available dates?

Enter the exact service address and cleaning request in the quote flow. The available-date step uses the current scheduling rules.

Where can I find messages or support follow-up?

Sign in through the customer portal. Messages, bookings, and support content are limited to the account and authorized role.

Where can I review payment, cancellation, or re-cleaning terms?

Read the Service Promise Policy for the eight advertised commitments, including no hidden fees, on-time refunds, and free rescheduling. Review the additional terms shown with the actual quote or booking before payment.

ACCOUNT SUPPORT

Use the login connected to your role

Customers and property partners

Residents, property managers, property staff, real-estate agents, and subagents use the customer portal for authorized content.

Customer portal login

BisonClean company team

Company administrators, managers, and cleaners use the company login for the work assigned to their role.

Company login

Platform and operations administrators

Platform-level and technical operations administrators use the separate management login.

Management login